Sr. No.

Compliance Requirement

Applicability / Trigger

Action Required

Records / Evidence

1

Identify non-compliant food

Where the FBO considers or has reason to believe that food processed, manufactured or distributed does not comply with the Act, Rules or Regulations

Assess the non-compliance and identify the affected food/batches

Non-compliance report, test reports, internal assessment

2

Immediately initiate recall/withdrawal

Upon identifying non-compliant food

Immediately withdraw the affected food from the market and from consumers

Recall/withdrawal records, batch details, stock records

3

State reason for withdrawal

At the time of withdrawal/recall

Communicate the reason for withdrawal to affected parties/consumers

Recall notice, consumer communication

4

Notify competent authorities

When recall/withdrawal is initiated

Immediately inform the competent authorities about the withdrawal and relevant circumstances

Copies of regulatory communications, acknowledgements

5

Recall unsafe food

Where food placed on the market may be unsafe for consumers

Immediately inform competent authorities and initiate appropriate corrective/recall action

Recall plan, risk assessment, authority correspondence

6

Cooperate with authorities

During investigation, recall and corrective action

Provide necessary information, records, samples and assistance to competent authorities

Inspection records, correspondence, information submitted

7

Take preventive risk-control measures

Where food may pose a risk to consumers

Take appropriate action to prevent, reduce or eliminate the risk

Corrective action report, CAPA records

8

Inform authorities of action taken

After/while taking measures to control the risk

Inform competent authorities about the actions undertaken to protect consumers

Action-taken report, recall status updates

9

Do not obstruct cooperation

In relation to food safety risks

Do not prevent or discourage any person from cooperating with competent authorities where such cooperation may prevent, reduce or eliminate a food-related risk

Internal instructions, correspondence, investigation records

10

Follow Food Authority recall requirements

For all applicable food recall activities

Comply with conditions, procedures and guidelines specified by the Food Authority through regulations

Documented recall procedure/SOP

11

Maintain traceability of recalled food

Whenever recall/withdrawal is undertaken

Maintain sufficient records to identify affected batches, suppliers, distributors and customers and facilitate effective withdrawal

Traceability records, invoices, distribution records

12

Document completion of recall

After recall/withdrawal

Record quantities identified, recovered/destroyed, outstanding quantities and corrective measures taken

Recall closure report, disposal/destruction records